Introduction

Getting started

Walkthrough Guides

CafeX Apps

Workflows

Using CafeX Collaborate App

Reporting

Managing CafeX

Integrating CafeX

Security

App Studio

Using CafeX Collaborate App

PSTN rates

Modified on Tue, 5 Sep, 2023 at 10:44 AM

Your CafeX tenant incurs costs for the participants that join your meetings using a phone. Anyone who uses a phone to join your meetings is a participant. You do not incur costs for participants who use a browser to join your meetings.


This page is here to help you to estimate your costs and should only be used to estimate your costs. It is possible that call rates can change before this page updates, so these rates can be different from those that CafeX uses to calculate the costs you incur. The costs that you incur are subject to additional taxes and fees and can, for example, be dependent on the origin or destination numbers that participants use.


Contact CafeX if you require specific origin-based or destination-based pricing.


If you require CafeX to port one of your PSTN audio numbers, additional costs may apply.


The following tables contains the metered PSTN audio rates for a CafeX meeting per minute, per participant. All rates are in US dollars. Your CafeX tenant may not be set up to use all of the countries in the tables.


Participants are subject to others costs that their phone provider set to make or receive calls.


CafeX dial out rate

The CafeX dial out rate is the cost that you incur for CafeX to dial out to a participant per minute as a local call. Other call rates can apply.


CountryCafeX dial out rate ($/min)
Andorra0.336
United Arab Emirates0.252
Afghanistan0.384
Antigua and Barbuda0.588
Anguilla0.4524
Albania0.2892
Armenia0.2761
Netherlands Antilles0.21
Antarctica0.096
Argentina0.384
American Samoa0.4908
Austria0.0192
Australia0.0564
Aruba0.372
Aland Islands0.048
Azerbaijan0.336
Bosnia and Herzegovina0.612
Barbados0.396
Bangladesh0.072
Belgium0.54
Burkina Faso0.612
Bulgaria0.126
Burundi0.864
Benin0.6337
Bermuda0.06
Brunei0.0672
Bolivia0.33
Brazil0.0228
Bahamas0.2761
Bhutan0.192
Botswana0.3828
Belarus0.648
Belize0.36
Canada0.174
Cocos (Keeling) Islands0.0564
DR Congo0.7992
Central Africa1.314
Congo1.08
Switzerland0.431
Ivory Coast0.792
Cook Islands2.76
Chile0.09
Cameroon0.6012
China0.0648
Cuba1.218
Cape Verde0.396
Christmas Island0.0564
Czech Republic0.054
Germany0.0409
Djibouti0.666
Denmark0.061
Dominica0.486
Algeria1.1628
Ecuador0.2196
Egypt0.1968
Western Sahara0.882
Eritrea0.4021
Spain0.7849
Ethiopia0.4081
Finland0.048
Fiji0.426
Falkland Islands3.96
Micronesia0.9432
Faroe Islands0.0684
France0.15
Gabon0.744
United Kingdom0.0132
Grenada0.348
French Guiana0.1896
Guernsey0.0132
Gibraltar0.306
Greenland0.57
Gambia0.99
Guinea0.8004
Guadeloupe0.1824
Equatorial Guinea0.8964
Guatemala0.27
Guam0.048
Guinea-Bissau0.666
Guyana0.414
Hong Kong0.0552
Haiti0.504
Hungary0.0756
Indonesia0.1021
Ireland0.108
Israel0.054
Isle of Man0.0132
Iraq0.372
Iran0.2761
Italy0.378
Jersey0.0132
Jamaica0.492
Jordan0.2772
Japan0.0636
Kenya0.294
Kyrgyzstan0.2856
Cambodia0.12
Comoros0.8424
St Kitts and Nevis0.39
Korea Dem People's Rep0.894
Korea Republic of0.042
Kuwait0.096
Cayman Islands0.4056
Kazakhstan0.4021
Laos PDR0.1212
Lebanon0.336
St Lucia0.576
Liberia0.7368
Lesotho0.66
Libya0.54
Morocco0.882
Monaco0.144
Moldova0.5304
Montenegro0.516
Madagascar1.056
Marshall Islands0.426
Macedonia0.4932
Mali0.624
Myanmar0.438
Mongolia0.0636
Macau0.2184
Northern Mariana Islands0.126
Martinique0.3048
Mauritania0.9876
Montserrat0.7608
Mauritius0.2556
Maldives1.404
Malawi0.8244
Mexico0.0144
Malaysia0.096
Mozambique0.4356
Namibia0.1716
New Caledonia0.5304
Niger0.57
Nigeria0.1824
Netherlands0.9
Norway0.024
New Zealand0.096
Oman0.3
Panama0.054
Peru0.0888
French Polynesia0.45
Papua New Guinea1.38
Philippines0.252
Poland0.078
St Pierre and Miquelon0.702
Palestinian Territory0.3144
Portugal0.594
Palau0.5521
Paraguay0.174
Qatar0.2761
Reunion/Mayotte0.2041
Serbia0.7164
Rwanda0.486
Saudi Arabia0.27
Solomon Islands1.824
Seychelles1.6188
Sudan0.312
Sweden0.0192
Singapore0.066
Svalbard and Jan Mayen0.024
Slovakia0.0324
Sierra Leone0.9372
San Marino0.606
Senegal0.894
Somalia0.9216
Suriname0.366
South Sudan0.612
Sint Maarten0.186
Syria0.312
Swaziland0.3996
Turks and Caicos Islands0.312
Chad0.96
French Southern Territories0.2041
Togo0.648
Thailand0.12
Tajikistan0.27
East Timor0.96
Turkmenistan0.252
Tunisia1.4088
Tonga2.1636
Turkey0.0684
Trinidad and Tobago0.3492
Taiwan0.216
Uganda0.516
United States0.0156
Uruguay0.372
Uzbekistan0.18
Vatican City0.0252
St Vincent Grenadines0.4824
Venezuela0.072
Virgin Islands, British0.5388
Virgin Islands, U.S.0.0432
Vietnam0.144
Vanuatu2.04
Wallis and Futuna0.024
Samoa2.124
Kosovo0.2964
Yemen0.2761
Mayotte0.2041
South Africa0.54
Zambia0.828
Zimbabwe0.852

CafeX dial in rate

The CafeX dial in rate is the cost that you incur for a participant to dial in to CafeX per minute.


CountryCafeX dial in rate ($/min)
Antarcticalocal
0.012
toll free
0.2982
Argentinalocal
0.012
toll free
0.2817
Austrialocal
0.012
national
0.012
toll free
0.2791
Australialocal
0.0108
mobile
0.0084
toll free
0.036
Aland Islandsmobile
0.012
national
0.012
toll free
0.3492
Bosnia and Herzegovinalocal
0.0672
national
0.0672
Barbadoslocal
0.0348
Belgiummobile
0.012
national
0.012
toll free
0.37
Bulgarialocal
0.012
toll free
0.2417
Beninmobile
0.1548
Brazillocal
0.012
national
0.012
toll free
0.0156
Botswanatoll free
0.5391
Canadalocal
0.0103
toll free
0.0264
Cocos (Keeling) Islandslocal
0.0108
mobile
0.0084
toll free
0.036
Switzerlandlocal
0.012
Chilelocal
0.012
Christmas Islandlocal
0.0108
mobile
0.0084
toll free
0.036
Czech Republiclocal
0.012
national
0.012
Germanylocal
0.012
mobile
0.0084
Denmarkmobile
0.012
toll free
0.3772
Algerialocal
0.2688
Ecuadorlocal
0.012
Finlandmobile
0.012
national
0.012
toll free
0.3492
Francelocal
0.012
mobile
0.0144
United Kingdomlocal
0.0108
mobile
0.0084
national
0.0108
toll free
0.0348
Grenadalocal
0.012
Guernseylocal
0.0108
mobile
0.0084
national
0.0108
toll free
0.0348
Guineamobile
0.1548
Hong Kongnational
0.012
toll free
0.0807
Hungarylocal
0.012
Indonesialocal
0.027
toll free
0.3627
Irelandlocal
0.012
Israellocal
0.012
mobile
0.042
national
0.012
toll free
0.1613
Isle of Manlocal
0.0108
mobile
0.0084
national
0.0108
toll free
0.0348
Jerseylocal
0.0108
mobile
0.0084
national
0.0108
toll free
0.0348
Jamaicalocal
0.012
Japannational
0.012
toll free
0.1968
Kenyalocal
0.012
Cayman Islandslocal
0.0348
Malilocal
0.557
Macaumobile
0.3169
Mauritiusmobile
0.2448
Mexicolocal
0.012
toll free
0.2594
Namibialocal
0.123
national
0.123
Netherlandsmobile
0.012
New Zealandlocal
0.012
toll free
0.2982
Panamalocal
0.012
toll free
0.4784
Perutoll free
0.4784
Philippineslocal
0.264
toll free
0.4548
Polandlocal
0.012
mobile
0.012
toll free
0.1916
Portugallocal
0.012
Singaporenational
0.012
Slovakialocal
0.012
toll free
0.3947
Thailandlocal
0.012
toll free
0.2853
Tunisialocal
0.6561
national
0.6561
Trinidad and Tobagolocal
0.012
Ugandalocal
0.144
national
0.144
toll free
0.2906
United Stateslocal
0.0103
toll free
0.0264
Virgin Islands, U.S.local
0.0103
South Africalocal
0.012
mobile
0.012
national
0.012

Please contact us for the latest figures.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article