Every meeting has a lobby, that you can use to moderate the participants that join your meeting. As a meeting coordinator, you use the meeting access controls to specify the conditions that have to meet so that participants can join your meetings.

The following meeting access control options are available:

  • Open
    • Anyone can join this meeting (default)
  • Only let anyone who is a track member, or who is invited to the meeting, join
    • Track members can join this meeting
    • Guests and phone participants cannot join this meeting
  • Do not let anyone into the meeting
    • Only coordinators can join this meeting
  • Make anyone who is not a track member, or who is invited to the meeting, wait in the lobby
    • Track members can join this meeting
    • Guests and phone participants have to wait for a coordinator to let them in
  • Make everyone wait in the lobby
    • Only coordinators can join this meeting
    • Everyone else has to wait for a coordinator to let them in

Setting meeting access controls for a track

As a track coordinator, to set the meeting access controls:

  1. Open your track
  2. Click Configure track
  3. Select an option for Meeting access controls
  4. Click Confirm to apply the setting to the track meeting.

These controls apply every time that you run this meeting.

Setting the meeting access controls during a meeting

As a meeting coordinator, to set the meeting access controls:

  1. Click the padlock button
  2. Select an option for Meeting access controls
  3. Click Confirm to apply the setting to the meeting.

If this meeting is on a track, these controls apply every time that you run this meeting.

If the meeting is not in a track, you need to set the access controls each time that you start the meeting.


The participants list header displays a red closed lock if restrictions are set, or a gray lock if set to Open.


Making participants waiting in the lobby

Participant experience

  1. As a meeting participant, when you have to wait to join a meeting due to its access control settings, Challo informs you with the following message:



  2. When a meeting coordinator approves you to join the meeting, Challo displays the following message:



  3. Click Join to join the meeting.

Coordinator experience

  1. As a coordinator, when a participant is waiting to join a meeting due to its access control settings, Challo displays options next to the participant, as follows:
  2. Click to approve the participant, or  to reject them.
  3. When you approve a participant, they can then join the meeting.