Important: If you plug in a microphone or camera device too soon, your browser may not detect the device. This means that the new device is not available on the Settings dialog. Reload the meeting to detect new devices appear.
Joining a meeting using Call me
Instead of using a browser for meeting audio, you can have Challo call your phone so that you can participate.
To have Challo call your phone to join a meeting:
Open the meeting Settings
Find Your meeting settings > Call me
Provide a phone number to call in the following ways:
If you join a meeting using a phone, you can still join the meeting using your browser, so that you can see the participants list, chat, and screen shares, for example.
Using Jabra headsets
Some people report that they do not see the microphone or camera prompt when they join a meeting, if they use Google Chrome browser and a Jabra headset. If they check their Challo Settings, the headset is not found. Currently, they can use their Jabra headset, if they Change a site’s camera & microphone permissions for the Challo website https://app.cafex.com from ASK to ALLOW.