help center

Finding out about CafeX 0

Navigating CafeX 0

Challo concepts 0

Learning to use CafeX 0

Using the Challo features 0

Using Challo tracks 0

Using Challo assistants 0

Customizing Challo 0

Challo webhook introduction 0

Preparing for CafeX 5

• CafeX service ports and addresses
• Browser and endpoint support
• Requirements and prerequisites
• CafeX security datasheet
• PSTN rates

Getting you going with CafeX 3

• Signing up for CafeX
• Signing in to CafeX
• Installing the CafeX application

Integrating CafeX 10

• Configuring the Office 365 office suite
• Configuring Google Suite office suite
• Configuring your CafeX assistant mailbox
• Setup Microsoft Azure data store
• Setup AWS bucket

View all 10

Managing CafeX 9

• Managing meeting settings for your tenant
• Managing applications
• Managing your people in CafeX
• Managing workspaces
• Setting up SCIM

View all 9

App Creation 4

• How to Create a New App in CafeX?
• How to Add Data Tables to an App
• How to Add Fields to a Data Table
• How to create an App via Export

Workspace Creation 5

• How to create a Workspace
• How to associate an App to a Workspace
• How to create a Template in a Workspace
• How to add an Asset to a Workspace
• How to add Semantic Tags to an Asset

Using CafeX meetings 9

• Joining a meeting
• Joining a meeting as a guest
• Joining a meeting using the Safari mobile browser
• Setting up voice and video
• Presenting content

View all 9

Using CafeX Conversations 3

• Using chat
• Managing your favorite conversations
• Starting a direct chat

Meetings 1

• How to create a Meeting

CafeX Virtual Storage Bucket 2

• Microsoft Azure
• Amazon AWS

User Management 4

• Introduction to User Management
• How to access User Management
• How to add a User
• How to Deactivate an Existing User

Auditing 4

• How to access Auditing
• How Audit Events search works
• How to download Audit Events
• How to View Audit Event Detail

Reporting 1

• How to access Reporting

General Support Questions 4

• Providing feedback
• CafeX status
• Raising a ticket
• Safari 15 macOS and iOS failing media connections