Challo Support

Finding out about Challo 3

• Challo overview
• Challo key features
• Cross-company collaboration

Getting you going with Challo 4

• Signing up for Challo
• Signing in to Challo
• Learning to use Challo
• Installing the Challo application

Navigating Challo 5

• Your home screen
• Your menu
• Your tracks
• Track navigation
• Track resources

Challo concepts 3

• What you need to know about cross company collaboration
• Working with others and stay in control of your collaboration
• Using Challo assistants to manage your work flow

Learning to use Challo 7

• Using Challo before a meeting
• Using Challo during a meeting
• Using Challo after a meeting
• Using Challo for an on the spot meeting
• Using Challo to manage a short term objective

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Using the Challo features 7

• Starting a track
• Holding a meeting
• Scheduling a meeting
• Receiving Challo notifications
• Updating your tenant settings

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Using Challo tracks 22

• Starting a workspace from Challo
• Configuring your workspace details
• Using the Workspace Asset panel
• Searching for a workspace
• Searching workspace assets

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Using Challo meetings 11

• Joining a meeting
• Joining a meeting as a guest
• Joining a meeting using the Safari mobile browser
• Setting up voice and video
• Optimizing your meeting experience

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Using Challo conversations 4

• Using chat
• Managing your favorite conversations
• Starting a direct chat
• Starting a chat channel

Using Challo assistants 8

• Using Challo assistants
• Scheduling a meeting using your calendar
• Starting a workspace using email
• Finding the Challo assistant for a workspace
• Sending content to a workspace

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Preparing for Challo 9

• Challo architecture
• Setting up Challo
• Challo service ports and addresses
• Browser and endpoint support
• Requirements and prerequisites

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Integrating Challo 10

• Configuring the Office 365 office suite
• Configuring Google Suite office suite
• Configuring your Challo assistant mailbox
• Setup Microsoft Azure data store
• Setup AWS bucket

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Managing Challo 9

• Managing meeting settings for your tenant
• Managing applications
• Managing your people in Challo
• Managing tracks
• Setting up SCIM

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Customizing Challo 6

• Customizing Challo for your organization
• Updating your account details
• Using Workspace fields
• Using action status
• Using action fields

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Challo webhook introduction 3

• Introducing Challo webhooks
• Setting up a Challo webhook
• Using a Challo webhook to create a track

General Support Questions 4

• Providing feedback
• Challo status
• Raising a ticket
• Safari 15 macOS and iOS failing media connections