Introduction

Quick Start

Applications

Tables

User Management

App Creation

Preparing for CafeX

Getting you going with CafeX

Reporting

Integrating CafeX

Auditing

CafeX Virtual Storage Bucket

Managing CafeX

Workspace Creation

Using CafeX meetings

Using CafeX Conversations

Using CafeX meetings

Joining a meeting using the Safari mobile browser

Modified on Mon, 30 Jan 2023 at 09:46 AM

When you join a meeting CafeX tries to access your camera and microphone settings:

mceclip1.png

Typically, if you do not see this message it is because access to your camera or microphone are denied.

Apple iOS provides the following ways to manage these settings:

Camera settings on iOS 12

Check the following settings:

Update your Safari Settings
1.From Settings > Safariios12-iphone-x-safari-clear-history.jpg
2.Enable Camera & Microphone Access.

Camera settings on iOS 13

Check the following settings:

Update your Safari Settings
View the website settings
1.Browse to the CafeX site.image__90_.png
2.In the Safari address bar, click the AA button.
3.Click Website Settings.
4.Set the Camera and Microphone settings for app.cafex.com:
  • Ask
    or,
  • Allow
image__91_.png
1.From  Settings > Safariimage__93_.png
2.Set the Camera and Microphone access to:
  • Ask
    or,
  • Allow
image__94_.png

Important: After checking these settings, if you still cannot join the meeting, you can dial into the meeting using your phone.


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