Introduction

Getting started

Walkthrough Guides

CafeX Apps

Workflows

Using CafeX Collaborate App

Reporting

Managing CafeX

Integrating CafeX

Security

Integrating CafeX

Configuring the Zendesk application

Modified on Mon, 18 Sep 2023 at 12:29 PM

As a tenant’s administrator, if you install Zendesk you configure the following properties to allow CafeX to access your organization’s Zendesk account:



PropertyDescription
Your zendesk subdomainThe subdomain to identify your Zendesk account.
For example, provide: subdomain if your full domain is: subdomain.zendesk.com
API tokenGenerate a Zendesk API token for CafeX to access your Zendesk account.
See: Zendesk Support—Generating a new API token
API user emailThe email address CafeX  uses to perform API calls.



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