General Support Questions

Providing feedback
Knowledge base feedback Please help us improve our support articles by using the "Did you find it helpful?" link at the bottom of each article. ...
Tue, 16 Nov, 2021 at 7:37 AM
Challo status
Challo service status is available on our status page at From here you can subscribe for updates via email or webhook...
Tue, 16 Nov, 2021 at 10:01 AM
Raising a ticket
When logging a support ticket please provide the following details to help us help you with your issue: A description of the issue and context  How th...
Wed, 17 Nov, 2021 at 3:13 PM