When logging a support ticket please provide the following details to help us help you with your issue:

  • A description of the issue and context 
  • How the issue is affecting you 
  • Your expectation of the behavior 
  • Steps to reproduce the issue 
  • Screenshots, if your issue appears in the interface.

Please provide this information whilst submitting a ticket here

Both mechanisms behind the scenes will raise a support request for our support team to progress.