Use a channel to chat about a specific task or project. Unlike a direct chat, you can add members to a channel after it starts and when necessary members can leave.

Channels can be separate or part of a track. Every track that you create has a chat channel.

Your chat menu contains all of the channels that you are a member of.

Starting a chat channel

To start a chat:

  1. From your menu, click Chat:



  2. Click Start chat.
  3. Click Channels.
  4. Click Start a new channel.
  5. Provide a Name and Description for your channel.
  6. Provide the email addresses of the participants to include in your chat.
  7. To hide this channel from other people, click Make this track private .
    Anyone in your organization can find and join public channels.
  8. Click Start.

See also:

Adding people to a channel

To add a participant to a separate channel:

  1. Open your chat channel.
  2. Click the member button()
  3. Click Add member ().
  4. Enter the user’s email address.

Adding a track to an existing channel

If you already have a chat channel, you can start a track that includes your chat channel.

To add a track to an existing channel:

  1. Open your chat channel.
  2. Click the track button ().
  3. Confirm you want to create a track.

Visiting the track of a chat channel

From the chat menu, to open the track of a chat channel, click the track button ().

Starting a meeting from a channel

To start a meeting from a chat channel:

  1. Open the chat channel.
  2. Click the meeting button ().
  3. Your meeting starts.

As a channel member, to you the meeting click Join meeting.

Leaving a channel

If the channel is part of a track, you have to leave the track—See: Leaving a track.

If your channel is separate, to leave the channel:

  1. Open your chat channel.
  2. Click the member button().
  3. Click Leave the channel ().