Trials 2.1.8 MediaBroker Reports Down

After the installation of theTrials 2.1.8 on CentOS 7 may report that the MediaBroker is down in the Web Plugin Framework.

 

Solution:

Stop the Trials if it is running,

Linux: Running the stop_all.sh script located in the Trial Environment install directory

 

Default Trials Install Directory:

Linux: /home/<username>/cafex-trials

 

Confirm trials has shutdown by running the following in a terminal: 

ps -ef | grep java

 

Now, Start trials by running the start_all.sh script in the Trials install directory (Linux).

 

If still getting media broker down then follow as below:

 

Check Pre-Requisites Packages:

rpm  -q  pango

rpm  -q libXv

rpm  -q libxml2

 

If not installed run below commands to install them:

yum  -y install pango

yum  -y  install  libXv

yum  -y  install libxml2

After above installed packages  Stop and start the Trials respectively with ./stop_all.sh and  ./start_all.sh

 

NOTE: This article valid for Trials 2.1.8 on CentOS 7 server.

 

For other Trials troubleshooting issue please visit the below Article:

https://support.cafex.com/hc/en-us/articles/200448072-Trials-Environment-Troubleshooting

 

 

 

 

 

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