As transcoding is an intensive process, Fusion Client SDK offers both H.264 native support and VP8 support in the mobile SDKs and browser plugins. As a result, no transcoding will occur when a smartphone or tablet application connects to an H.264 endpoint (ex. Jabber for Windows or a Cisco Telepresence EX90). In addition, if the mobile app connects to a VP8 endpoint (ex. Google Chrome browser), only VP8 will be used for that session. Because up to 70% of calls in contact centers are from mobiles, dual codec support drastically minimizes transcoding
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