System Requirement Specifications For WebRTC End Points

System specifications for voice, video & co-browse:

Apple (Mac):

OS X Mountain Lion 10.8.1 or later

OS X Mavericks 10.9 or later

OS X Yosemite 10.10 or later

Supported Browsers:

Google Chrome 33+

Mozilla Firefox 28+

Apple Safari 8+

Hardware recommendations:

1.6-GHz dual-core Intel Core i5 or later, with 4 GB of RAM; Free physical 2 GB; Free disk space 1 GB, the minimum supported screen resolution for Agent clients is 1024x768 on the following :

Apple OS:

Mac Pro

MacBook Pro (including Retina Display models)

MacBook

MacBook Air

iMac

Mac mini

Windows OS:

Microsoft Windows 7 SP1 or later: 32 bit and 64 bit

Microsoft Windows 8.x: 32 bit and 64 bit

Microsoft Windows 10: 32 bit and 64 bit

Supported Browsers:

Internet Explorer 11

Google Chrome 33+

Mozilla Firefox 28+

Hardware recommendations:

2nd Generation Intel Core i3 or later type CPU

4 GB of RAM; Free physical 2 GB; Free disk space 1 GB

USB 2.0 for USB camera and audio USB 2.0 for USB camera and audio devices devices      

I/O ports

The minimum supported screen resolution for Agent clients is 1024x768

Linux OS:

Linux variants have not been certified, however the following offers general guidelines:

Linux variants with kernel 3.x and supporting the following below browsers:

Google Chrome 33+

Mozilla Firefox 28+

Hardware recommendations:

2nd Generation Intel Core i3 or later type CPU

4 GB of RAM; Free physical 2 GB; Free disk space 1 GB

USB 2.0 for USB camera and audio USB 2.0 for USB camera and audio devices devices  

I/O ports

The minimum supported screen resolution for Agent clients is 1024x768

iOS:

Version:-

7.0 – 9.1

Architecture:-

armv7, armv7s, arm64

End Point Devices:-

iPad, iPad mini, iPhone

ANDROID:

Versions:-

API Levels

16 - 4.1 (Jelly Bean)

17 - 4.2 (Jelly Bean)

18 - 4.3 (Jelly Bean)

19 - 4.4 (KitKat)

21 - 5.0 (Lollipop)

22 - 5.1 (Lollipop MR1)

23 - 6.0 (Marshmallow)

End Point Devices:-

Tablet and Mobile

 

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